Terms of service

SOULVAIER LONDON – TERMS OF SERVICE

Last Updated: June 2026

Welcome to Soulvaier London. This website, located at soulvaier.store, is operated by Soulvaier London. Throughout the site, the terms “we”, “us” and “our” refer to Soulvaier London. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, county, or province of residence.

You must not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. COMPANY INFORMATION & LEGAL NOTICE

In accordance with the UK Electronic Commerce (EC Directive) Regulations 2002, the legal details for the operator of this website are listed below:

Brand Name: Soulvaier London
Website Domain: soulvaier.store
Contact Email: help@soulvaier.store

3. CONTRACT FORMATION AND ORDERS

Order Acceptance: Your order constitutes an offer to us to buy our premium garments. All orders are subject to acceptance by us. After placing an order, you will receive an acknowledgement email confirming receipt of your order. This email is an acknowledgement only and does not constitute acceptance of your order.
Contract Conclusion: A legally binding contract between us will only be formed when we send you a dispatch confirmation email, verifying that your items have been handed over to our courier.

4. ACCURACY, COMPLETENESS AND PRICING OF MERCHANDISE

Product Description: We make every effort to display as accurately as possible the colours, textures, and details of our garments. However, we cannot guarantee that your computer monitor's display of any colour will be completely accurate.
Pricing: All prices displayed on soulvaier.store are shown in British Pounds Sterling (£/GBP). We reserve the right to modify prices at any time without prior notice.
Errors: In the rare event that a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to refuse or cancel any orders placed for the item, even if the order has been confirmed and your payment method charged. If your payment has already been processed, we will issue a full refund immediately.

5. CONSUMER RIGHTS AND CANCELLATIONS

As a consumer residing in the United Kingdom, you benefit from statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

You have the absolute right to cancel your purchase within a 14-day cooling-off period without giving any reason.
Detailed instructions regarding your right to cancel, return goods, and claim a full refund can be reviewed directly within our Return & Refund Policy.

6. INTELLECTUAL PROPERTY RIGHTS

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Soulvaier London or its content suppliers and is protected by UK and international copyright, trade mark, and intellectual property laws.

7. LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
To the maximum extent permitted by the laws of England and Wales, Soulvaier London shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or loss of data, arising from your use of any of the service or any products procured using the service.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

8. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, construed, and interpreted strictly in accordance with the laws of England and Wales. Any dispute or claim arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.